What We Collect and How We Use It
When you open an account, we collect your name, contact number, and email address. If identity verification is required, we also hold the document you submit — a national ID or equivalent. Payment activity is logged every time you fund your account through JazzCash, Easypaisa, or
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Raast: we store transaction reference numbers and amounts but never your wallet PIN, bank login, or card credentials. We also log session data — your browser type, IP address, and device identifier — to detect unusual login patterns and protect your account from access that does
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not match your usual sign-in behaviour. Your data serves three purposes: running your account, processing payments, and meeting any retention obligations local law requires. We do not sell your data to advertisers or data brokers. If you opted in to marketing messages, you can withdraw that
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consent any time by contacting support. Financial records linked to JazzCash, Easypaisa, and Raast transfers are kept for as long as applicable financial regulations require. Profile data stays on file while your account is active and for a defined period after closure; personal data with no
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legal retention requirement is erased when you close your account and request deletion.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.